Our strategy

This Strategic Business Plan (2024-2029) sets out our ambitious journey towards operational excellence, growth, and innovation, becoming the “Care Provider of Choice” within Bournemouth, Christchurch and Poole. We will strive to not only meet, but exceed the expectations of those people who use our care, their families, and carers.

Tricuro is a local authority trading company owned by BCPCouncil and is a leading provider in adult social care within theBournemouth, Christchurch, and Poole area.

The organisation is embarking on a strategic journey to redefine its approach and operations in alignment with changing sector demands and stakeholder expectations.

Tricuro’s strategic plan is designed to navigate the complexities of adult social care over the next 5 years, while setting a blueprint for growth, sustainability, and excellence in service delivery. The overriding priority is to stay true to the purpose of providing services for BCP Council. Other revenue opportunities can be explored as long as these are aligned to BCP’scommissioning intentions.

Our Vision

Our Vision is for people in Bournemouth, Christchurch, and Poole to live healthy and independent lives in connected communities and to provide high-quality care and support when they need it.

We believe that this Business Plan outlines our commitment to providing exceptional care that champions independence, dignity, and well-being.

Our Values

  • Person-centred: to put people, compassion, and kindness at the heart of everything we do.
  • Respectful: to be respectful in everything we do
  • Fair: to act fairly and consistently, be open and treat everyone equally.
  • Equality: to promote and advance equality, diversity, and inclusion in all our work and interactions
  • Integrity: to act with integrity in striving to improve and provide care for those we serve
Friendly nurse supporting an eldery lady

Adult social care strategy

This strategy sets out our strategic direction for adult social care. It outlines an ambitious plan working in collaboration with partner organisations as well as adults and carers who currently use services, local residents and communities.

The strategic priorities have been widely influenced by changes in legislation, national policy and areas where we know we need to improve. We have also consulted with residents, stakeholders and our staff to understand their views. More recently, learning from the COVID-19 pandemic has enabled us to reflect and add to these priorities. Adult social care has a clear set of priorities to work to that have been agreed by our councillors and will be delivered over the next four years. We hope you find the strategy useful and informative.